How is crazy domains

The reason the live chat has given me is because I made So, as of right now I can't login to MY account, I can't transfer MY domains, they wont give me MY Domain EPP Keys and they have said they will need to speak with accounts to reactivate the account even though its been over 50 days since the case was closed.

This company is the worst I've ever had to deal with in over 25 years of buying and using domain providers!!! You only get to see the extra fees and missing standard options after you pay and the domain is active It's like buying a car only to find out once they hand over the keys the engine is extra, absolutely disgusting company!

Don't think because these guys are described as cheaper, they are better. Do yourself a favour and never use this company Mau Esmar from Australia, Feb.

So many issues, friendly customer team but they cannot resolve much. Impossible to escalate to senior technicians. You will have to explain your issue to different people every time you call. Read More -one will really own the issues. Things that should take minutes to solve take DAYS. I gave up.

I just cannot afford keep losing more visits and customers. It is been a nightmare and hours wasted on emails and calls. Crazy Domains , Feb. Hi Mau, We would like to apologize for your experience, we did not want this to happen and it is never our intention for you to feel this way. We are sorry for not meeting your expectation and we appreciate you bringing this to Read More our attention and we hope that you will allow us to further work on this case and address it accordingly.

Kindly provide us any account details domain name, customer ID, email address, invoice number we will check your account further so we can find the most suitable resolution to your concern. You can reply your account details or send it to me via rose crazydomains. We are looking forward for your response. Lucy Kuhn from Australia, Jan.

Dedicated Server. The Crazy Domain team have always sorted out any issues swiftly and drama free! The process is always straight forward, speedy, and efficient. They're probably the only customer service team I actually look forward to reaching out to when I have an issue, because I know I'll get the help I need! Crazy Domains , Jan. Hi Lucy, Thank you for leaving us such a wonderful review.

We are thrilled that your problem has been solved promptly our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our Read More priority, and your review reaffirms the hard work we put in every day.

If you need help in the future, you can always call us at or send me a message at help crazydomains. Have a great day! Marilyn Adam from Australia, Jan. I have been having email issues after my domain expired and I renewed after the fact.. Joshua was excellent in helping me resolve the issues Hi Marilyn, Thank you for your 5 star review. It feels so great hearing such a wonderful praise from our valued customer. We are pleased to know the service we provided is exceptional. Thank you for trusting us with your busine Read More ss.

We will strive to deliver great experiences consistently. For your further inquiry, you can all us at or send us an email at help crazydomains. Have a lovely day! Farvardin Daliri from Australia, Jan. I was assited well and timely. The direction was clear. Hello Farvardin, We are overjoyed to hear your thoughts, it is a pleasure to know that our team remarkably assisted you promptly in a professional manner. Let this be a reminder that we thrive every day to make your experience Read More with us even more pleasurable.

Stay connected by contacting us through or simply send your queries at supportreviews crazydomains. Have a fantastic day! Sincerely, Von D Less. Cayd Team from Australia, Jan.

Hey Joshua, Thanks for your help These packages aren't just for web hosting. Instead, they also include domain name registration, website building and e-commerce tools.

Currently, Crazy Domains is offering three all-in-one packages. The first is Online Startup. This is a really basic package that comes with a domain name, hosting and a personal email address with your domain name. With this plan, you may register either an Australian or global domain name, and your website will be hosted on a cloud DNS network. In addition, you'll have the economy hosting package with GB of web space and up to personal email addresses from your domain.

The Business Builder package includes everything in the Online Startup plan plus the ability to build a website with the Crazy Domains website builder. Your website can include as many as five pages. Also included in the plan is the Traffic Booster app to ensure that your website is found by all of the major search engines. The largest package is the Ultimate Empire. It features everything that the two smaller packages do in addition to the ability to sell online, email marketing tools and access to web analytics.

In reality, many customers report incredibly frustrating experiences with trying to actually interact with the support team. Among the most common complaints is the presence of a "Start Chat Now" box on every page of the company website. This leads people to believe that they should be able to initiate a live chat at any time. However, one customer after another notes that clicking on the live chat box just takes them to an email interface.

These incidents happen so often that it's a bit difficult to believe that the live chat function ever works. Additionally, even when customers do get through to the support team, they report having bad experiences. Response times are slow, and the responses received frequently are unhelpful. If you're trying to operate a business on a website that's hosted on Crazy Domains, then you need immediate, helpful answers.

Waiting hours for a questionable response is just not acceptable. A lack of customer support may not be a problem for the really tech-savvy people out there, but everyone needs help occasionally.

Crazy Domains doesn't measure up. Stated plainly, Crazy Domains probably doesn't deserve your money. Their web hosting isn't necessarily terrible, but there are far better and more reliable options out there.

Plus, if you have the feeling that you'll need technical support at some point, Crazy Domains is not a safe bet. Even if your main goal is cheap hosting , you can do better. Linux and Windows devotees will be happy to note that Crazy Domains supports both of these operating systems. What's more, you have access to cPanel with Linux-based systems and Plesk with Windows. If you need an app or add-on, Crazy Domains offers one-click installation on approximately different ones.

Those who are technically savvy further will appreciate the ability to code on Crazy Domains with Ajax, Ruby, Python and a variety of others. This is surprisingly ambitious for a relatively bare-bones service provider. With the Economy plan, customers get one website with GB of storage. Two stock images, 10 databases and email addresses are included in the package. Upgrading to the Premium plan grants the customer an unlimited number of websites and free stock images.

With GB of storage, email addresses and 50 databases , this could be the right plan for a growing business venture. The largest plan is called Unlimited, and the name is fitting. I am an absolute luddite and still Crazy make it seem so easy. Greg H. Wes Freight. I would never use anyone else except Crazy Domains, fantastic service thank you.

Rebecca G. Bay Twisters - Manager. Debbie H. Ben N. Pivot - Director and Client Adviser. Damalaya A. Humanity Corp. Monica O. Cremation Caskets - Director. Alister B. Harwal Group - Director. Richard M. Nicky T. Curious Creative Connected - Owner. Sarah C. Self Hypnosis - Clinical Hypnotherapist.

Jon P. Gary C. Business Owner. Keep up the good service - I am happy to pay more for real and timely service. Melissa B. Robert J. Angela D. John G. Jurgen M.

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